Customer Ratings

The star ratings shown here are ratings given by actual customers who travelled on that particular bus. Once the journey is completed, you will recieve a mail/IVR call to rate your bus travel. These ratings are then shown on the website.

Orange stars indicate good buses and red stars indicate poor rated buses.

Click on the number of reviews hyperlink to see the names of the customers who have given these ratings.

63 reviews

Calculation

These ratings include ratings on the parameters of the bus quality, punctuality and staff bevaviour.

You can see a chart similar to the one you see on your right when you hover your mouse on the number of reviews. It will show you the rating of the last 90 days as well as the aggregate ratings of all the days.

We strongly recommend that you use these ratings while deciding to choose your bus.

Last 90 days (14 reviews)
Bus quality		4.0
Punctuality		3.1
Staff behaviour		4.0
All reviews (17 reviews)
Bus quality		3.9
Punctuality		2.8
Staff behaviour		3.9

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Bus quality			(Low quality rating signifies that the bus may not be clean or amenities like water are not provided)
Punctuality			(Low punctuality rating signifies that the bus may not depart/arrive on the scheduled time)
Staff behaviour			(Low staff behaviour rating signifies that the staff may not be very well behaved/cooperative)

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